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Most items are normally shipped the same business day for orders placed before 2PM CST, paid with credit card without complication and except Mondays. Exceptions to this policy are expensive consumer items, items that are specifically designated as "Normally shipped in 1-3 business days" in the item descriptions and drop shipped items. Payment complications include: different shipping and billing addresses, billing information inconsistent with what's on the credit card record, and orders that can't be verified by phone. Orders placed during non-business hours such as evenings, weekends, and holidays are normally processed and shipped on the next business day except Mondays. Next Day, 2nd Day, & 3rd Day shipping orders must be submitted before 2PM CST, otherwise add one day for order processing.
Aiken Colon Tool Supply, Inc. offers several shipping choices to fit our customer's needs. We currently ship by UPS & FedEx. Shipments will only be delivered to the continental USA, incl. AK & HI, and Canada.
Our customers are responsible for any "extra" charges incurred by the shipper to reach the receiver. This includes international/border processing fees.
We are constantly striving to ensure you, the customer, the easiest, most reliable services and products available.
For any shipping method/policy questions, please submit inquiries to: CustomerService@aikencolon.com
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